New licenses approval

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Jingyu Shi
Posts: 17
Joined: Mar 19 2015

New licenses approval

Post by Jingyu Shi » Wed May 15, 2019 2:49 pm

My laptop, on which PGI compiler is installed, had a problem with motherboard and the DELL company replaced with a new one on Monday.
Thus it has new host IDs and the licenses key does not work.
I deleted the license on the website on Monday and I have not received the approval yet.
I need it urgently to work on my project. Could you please ask the licenses management team to process it urgently?

With Best regards
Jingyu Shi

mkcolg
Posts: 8023
Joined: Jun 30 2004

Re: New licenses approval

Post by mkcolg » Thu May 16, 2019 8:18 am

Sorry about that. I just went in to our system and approved the deletion.

-Mat

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