Premier Support for PGI software in mission critical environments.

Users of PGI compilers and tools in mission critical environments will benefit from priority turnaround on all technical support inquiries, designated PGI technical contact, regular conference calls and status updates, training and technical support by telephone. For these customers, PGI Premier Service provides comprehensive interactive technical support directly from PGI compiler and application engineers. PGI Premier Service includes the following comprehensive support package

  • PGI Quick Start half day seminar and onsite visits*
  • A designated PGI technical contact
  • PGI technical support by telephone
  • Response to inquiries within 1 business day
  • Prioritized bug fixes
  • Regular summary and status of all inquiries
  • Conference calls with your PGI technical contact

PGI Premier Service is available for an additional annual fee to PGI customers with a PGI Support Service agreement. Pricing starts at US$100,000 per year, and may vary depending on the number of licenses or users supported. For site- or enterprise-wide volume licensing and support, we also offer PGI Enterprise, which includes PGI Premier Service.

For more information on PGI Premier Service or PGI Enterprise, please contact PGI Sales.

* Onsite seminars and training may not be available to customers outside the USA. Training for international customers may be provided by webinar.

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