PGI Support

The Portland Group offers a variety of support options for both small and large enterprises.

No cost technical support options available from the PGI user community and The Portland Group.

• Interactive user forums
• Answers to frequently asked questions (FAQ)
• Application porting & tuning guides
• Download software updates
• Seminars and invited talks at numerous conferences throughout the year

PGI Subscription Service subscribers submit a technical support request to The Portland Group using any of these options:

• E-mail Support: trs@pgroup.com
  
• Fax Support: send detailed reports and descriptions via Fax to (503) 682-2637.
  
• Web Support: fill in the online support request form and submit it to PGI technical support.

Fee based support services for those with ongoing or special project needs.

• PGI Premier Service: Support for PGI products in mission critical environments.
• PGI Professional Training: Both half day and two day onsite course options.
• PGI Professional Services: PGI applications engineers can help you mimimize your time spent in porting to the latest generation hardware.