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CUDA-x86.

Have not received email

 
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rumbolo



Joined: 11 Mar 2011
Posts: 5

PostPosted: Wed Mar 16, 2011 3:17 pm    Post subject: Have not received email Reply with quote

Hello,

I submitted a request for PVF Education license on March 11, 2011. I have not received a confirmation email yet. Should I still be expecting it, or have I missed it?

Thanks,
Dominic
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mkcolg



Joined: 30 Jun 2004
Posts: 5871
Location: The Portland Group Inc.

PostPosted: Thu Mar 17, 2011 9:07 am    Post subject: Reply with quote

Hi rumbolo,

Can you please try again? We had some issues with our web forms over the weekend and you request doesn't appear to have been received.

Thanks,
Mat
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rumbolo



Joined: 11 Mar 2011
Posts: 5

PostPosted: Thu Mar 17, 2011 10:39 am    Post subject: Reply with quote

Hello,

I tried again but recevied this message: Our records indicate that you are already registered for this program. Please review the Terms & Conditions below. If you believe you have received this message in error, please contact PGI Sales.


Dominic
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mkcolg



Joined: 30 Jun 2004
Posts: 5871
Location: The Portland Group Inc.

PostPosted: Thu Mar 17, 2011 11:44 am    Post subject: Reply with quote

Hi Dominic,

Sorry about that. Unfortunately the person who can reset your account is vacation.

If you still have access to your vt.edu account, you can try to submit the request through that account. Or I can send you a temporary license till we can get your account reset.

Thanks,
Mat
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