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Licensing problem after new motherboard installation

 
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tsalem



Joined: 25 Mar 2010
Posts: 22

PostPosted: Wed Nov 03, 2010 9:14 am    Post subject: Licensing problem after new motherboard installation Reply with quote

I just installed a new motherboard on my development machine, and the license manager is giving the following message:

pgi-f95-lin64: LICENSE MANAGER PROBLEM: Failed to checkout license
pgi-f95-lin64: LICENSE MANAGER PROBLEM: Failed to checkout license
pgi-f95-lin64: LICENSE MANAGER PROBLEM: Failed to checkout license
pgi-f95-lin64: LICENSE MANAGER PROBLEM: Failed to checkout license
pgi-f95-lin64: LICENSE MANAGER PROBLEM: Invalid host.
The hostid of this system does not match the hostid
specified in the license file.
Feature: pgi-f95-lin64
Hostid: 002618465211


Help!
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mkcolg



Joined: 30 Jun 2004
Posts: 5815
Location: The Portland Group Inc.

PostPosted: Wed Nov 03, 2010 4:56 pm    Post subject: Reply with quote

Hi tsalem

The hostid is actually the MAC address on your system. Hence, if the MAC address changes, as is the case here, you need to regenerate the license using the new hostid.

From the PGI license FAQ:
Quote:

To move a license from one machine to another, log in to the online key generation system and choose "Delete license key". Then choose "Issue license key". Enter your new hostid and click "Create license keys". You can delete and issue new license keys once. If you need to reissue license keys more than once, contact PGI License Support and request a deletion. Once a deletion is completed, you will be able to generate a new license.


Hope this helps,
Mat
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