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LICENSE MANAGER PROBLEM: Failed to checkout license

 
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ciade



Joined: 17 Apr 2012
Posts: 6

PostPosted: Wed Apr 18, 2012 11:18 am    Post subject: LICENSE MANAGER PROBLEM: Failed to checkout license Reply with quote

I'm running on ubuntu 11.10 x86

I've got a trial license of PGI 12.4 and I'm getting the above error:

Full output:

pgcpp -V pi.c

pgcpp 12.4-0 32-bit target on x86 Linux -tp penryn
Copyright 1989-2000, The Portland Group, Inc. All Rights Reserved.
Copyright 2000-2012, STMicroelectronics, Inc. All Rights Reserved.
Edison Design Group C/C++ Front End, version 4.1 (Apr 3 2012 12:59:56)
Copyright 1988-2009 Edison Design Group, Inc.

pgi-cpp-lin32: LICENSE MANAGER PROBLEM: Failed to checkout license

I get similar issues running other commands (pgf95, pgf90)

Any ideas?

TIA
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mkcolg



Joined: 30 Jun 2004
Posts: 6129
Location: The Portland Group Inc.

PostPosted: Wed Apr 18, 2012 11:26 am    Post subject: Reply with quote

Hi ciade,

Did you start the license manager as detailed in the PGI Install Guide? (http://www.pgroup.com/doc/pgiinstall.pdf)

- Mat
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ciade



Joined: 17 Apr 2012
Posts: 6

PostPosted: Wed Apr 18, 2012 11:45 am    Post subject: Reply with quote

mkcolg wrote:
Hi ciade,

Did you start the license manager as detailed in the PGI Install Guide? (http://www.pgroup.com/doc/pgiinstall.pdf)

- Mat


I hadn't because the instructions say that it's not needed for trial keys.

I tried switching it on but it's not having any of it. I don't get any error messages to stdout but if i try to restart it, it says it's not running

sudo ./lmgrd.rc restart
lmutil - Copyright (c) 1989-2011 Flexera Software, Inc. All Rights Reserved.
Shutdown failed: License server machine is down or not responding. (-96,7:2 "No such file or directory")

I can't find anything on the logs, not sure which log to look at though (nothing on syslog at any rate)
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jtull



Joined: 30 Jun 2004
Posts: 438

PostPosted: Wed Apr 18, 2012 1:31 pm    Post subject: Trial License failure Reply with quote

Ciade,

The 12.* compilers use new versions of flexlm that require
'Linux Standard Base' aka 'lsb' be present. You can still
use the flexlm software that came with 11.* release, but
you will eventually need lsb installed on linux.

The most common symptom of the problem will be
a message when you run the compilers
/opt/pgi/linux86-64/12.3/bin/lmutil: No such file or directory

To determine if the problem is lsb, type
% lsb_release
if it returns core-3.0 or higher, you have lsb.

If less than 3.0 or 'n/a' is returned, you need to install it,
and then run the compilers.

For ubuntu, the process is

% apt-get lsb install

and then try the compilers again.

If this still fails, send the outputs of
% lmutil lmhostid
and your trial license, to trs@pgroup.com
and will will see what is going wrong.

thanks,
dave
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ciade



Joined: 17 Apr 2012
Posts: 6

PostPosted: Thu Apr 19, 2012 10:38 am    Post subject: Reply with quote

no joy

I've sent an email to that email address

incidentally, the command is apt-get install lsb ;)
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