PGI Support Request

Use this form to submit a customer support request. Please enter as much information as you can. Some fields may not apply.

PGI should reply to all requests within one business day. If you would prefer to bypass this form and send email directly, send a detailed description of your problem to PGI Technical Support .

Fields marked with an asterisk (*) are required.

Name *
Email address * (see notes)
   Carbon copy self
Organization
Host Site
(software license holder)
Telephone Number
PGI Product
pgcc - C Compiler pghpf - HPF Compiler
pgCC - C++ Compiler pgprof - Profiler
pgf77 - Fortran 77 Compiler pgdbg - Debugger
pgf90 - F95 Compiler Other PGI Product
PGI Release and Version Number
(see notes)
PGI Product I.D. Number (PIN)
(see notes)
Hardware Platform/CPU
Operating System
(see notes)
GNU C library (see notes)
Problem Summary

More Detailed Description

Describe your problem below. If you need to send additional information or a program, fill out this form, submit it, and then mail the program you are having problems with to PGI technical support at PGI Technical Support.

Notes

We'll email our response to this address. Failure to include a valid email address means we have no way to contact you.

The version number is available by using the -V option on the command line assuming you have the PGI product working on your system.

The PGI PIN associated with your order can be found by looking in your permanent license file. The PIN is the six-digit number in the VENDOR_STRING field.

For Linux, the specific distribution is almost always found in the file /etc/issue (e.g. "cat /etc/issue"). The Windows version can be found via Control Panels -> System -> General.

The GNU library version on most Linux distributions can be determined by running the command "/lib/libc.so.6".