PGI Support
The Portland Group offers a variety of support options for both small and large enterprises.
No cost technical support options available from the PGI user community and The Portland Group:
- Interactive user forums
- Answers to frequently asked questions (FAQ)
- Application porting & tuning guides
- Seminars and invited talks at numerous conferences throughout the year
PGI Subscription Service subscribers submit a technical support request to The Portland Group using any of these options:
- Download software updates
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E-mail Support: trs@pgroup.com
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Fax Support: send detailed reports and descriptions via Fax to (503) 682-2637.
- Web Support: fill in the online support request form and submit it to PGI technical support.
Other fee-based support services for those with ongoing or special project needs:
- PGI Premier Service: Support for PGI products in mission critical environments.
- PGI Professional Training: Both half day and two day onsite course options.
- PGI Professional Services: PGI applications engineers can help you mimimize your time spent in porting to the latest generation hardware.