The Portland Group offers a variety of support options for both small and large enterprises.
No cost technical support options available from the PGI user community and The Portland Group:
- Interactive user forums
- Answers to frequently asked questions (FAQ)
- Application porting & tuning guides
- Seminars and invited talks at numerous conferences throughout the year
PGI Support Service subscribers can submit a technical support request to The Portland Group using any of these options:
- Download software updates
Fax Support: send detailed reports and descriptions via Fax to (503) 682-2637.
- Web Support: fill in the online technical support request form and submit it to PGI technical support.
Other fee-based support services for those with ongoing or special project needs:
- PGI Premier Service: Support for PGI products in mission critical environments.