All newly purchased PGI licenses include a 30 day money back guarantee
and a 30 day PGI Subscription Service.
The PGI Subscription Service includes the following:
- Ongoing technical support by electronic mail.
Support requests may be fax to +1-503-682-2637,
or using the online using the PGI technical
support request form.
- Release updates for licensed product(s) at no additional cost, except for any administrative fee that may apply.
- Full license fee credits on product upgrades, except for any
administrative fee that may apply. "Product upgrades" refer to
exchanging one product license for a more expensive product license, and
is not the same as a version or "Release" upgrade referenced above.
- Full license fee credits on user-count upgrades, except for any
administrative fee that may apply.
- Subscriber-only forums and other services available at www.pgroup.com
- Subscriber-only special offers, discounts and promotions.
Subscription Service pricing varies by product. Please see the
pricing section for subscription pricing
- Subscription Service extensions are available for purchase in
- Subscriptions can be extended for up to a maximum of three years.
- Extensions are effective from the expiration date of your current
You may also wish to read the full
Subscription Services Agreement. Subscription Services are not
available for public domain or freeware software.