PGI Subscription Service

All newly purchased PGI licenses include a 30 day money back guarantee and a 30 day PGI Subscription Service.

The PGI Subscription Service includes the following:

  • Ongoing technical support by electronic mail. Support requests may be sent by electronic mail to trs@pgroup.com, fax to +1-503-682-2637, or using the online support request form.
  • Release updates for licensed product(s) at no additional cost, except for any administrative fee that may apply.
  • Full license fee credits on product upgrades, except for any administrative fee that may apply. "Product upgrades" refer to exchanging one product license for a more expensive product license, and is not the same as a version or "Release" upgrade referenced above.
  • Full license fee credits on user-count upgrades, except for any administrative fee that may apply.
  • Subscriber-only forums and other services available at www.pgroup.com
  • Subscriber-only special offers, discounts and promotions.

Subscription Service pricing varies by product. Please see the pricing section for subscription pricing information.

  • Subscription Service extensions are available for purchase in one-year increments.
  • Subscriptions can be extended for up to a maximum of three years.
  • Extensions are effective from the expiration date of your current subscription.

You may also wish to read the full Subscription Services Agreement. Subscription Services are not available for public domain or freeware software.

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